Polityka wysyłki

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:

  • Domestic (Poland): 1–4 business days

  • Europe: 3–7 business days

  • International: 7–14 business days

Delivery delays can occasionally occur, especially during holidays or due to customs clearance.

Shipping Carriers

We work with trusted shipping partners such as InPost, DPD, DHL, and national postal services.

Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email with tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about your shipment, please contact us at: emfonystore@gmail.com